Cookie's Pet Patrol - "Providing love and care when you can't be there"
Consultation: All dogs being walked will undergo a consultation period to ensure that they are adequately trained and socialised.

Behavioural Issues: You must advise us of any behavioural problems, quirks or dislikes your dog has during the initial consultation.

Number of Dogs: Dogs are walked either one on one, in a pair or when beneficial/requested, in a group (up to four).

On/Off Lead: All dogs will be exercised on a lead, unless prior agreement has been made and a disclaimer form has been signed and/or approval has been submitted by you the client, in writing.

Weather Conditions: Cookie’s Pet Patrol reserves the right to cut short a walk if necessary, because of extreme weather conditions (ie heat, thunder storms, heavy rain) for the safety of both the dog(s) and the walker.

Vaccinations: Dogs should be up to date with all vaccinations, worm and flea treatment.

Veterinary Bills: The client is entirely responsible for any veterinary bills, no matter how they are incurred.  However and wherever possible, pets should be insured by the client.

Loss/Injury/Death: Cookie’s Pet Patrol will care for your dog(s) as you would and whilst we will make every effort to ensure your dogs are well looked after in your absence, Cookie’s Pet Patrol cannot be held liable for any loss, injury or death to a dog either inside or outside of the home whilst in our care.

Time Slots: Please allow up to 1 hour either side of allotted time slot. Whilst we do our best to keep to times agreed, unexpected delays can change these.

Insurance: Cookie’s Pet Patrol is insured by Cliverton for Public and Employers liability.

Payments: To be made payable to Cookie’s Pet Patrol Ltd.

Cancellation charges: Full cancellation charges are incurred if less than 24 hours notice given.

Advance Payment: For bookings > 5 days, we ask for full payment in advance (non refundable).

Contact Details:  07831 178 188 |

Contact Hours:  Between 9am and 8pm, includes calls, texts, emails & Whatsapp

(January 2018 | Company Reg 8625843)
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